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You are here:
Support Center ->
Domain Management ->
Domain Deletion
Domain Name
Deletion
A domain name may be Deleted from our database by 2
methods explained below -
1.
System Deletion
Once a domain name has Expired, it will go to into Renewal
Grace Period, where you can Renew this domain name at
normal costs. This Renewal Grace Period would be for 40*
days (for most domain name extensions). If you do not
Renew the domain name in the Renewal Grace Period, then
the domain name would be Deleted and the domain name
(except a .UK, .WS and .NAME domain name) will go into
Redemption Grace Period (provided there is no back-order
for this domain name) and you would get a chance to
Redeem it.
IMPORTANT
NOTE
A. The concept of
Renewal Grace Period for a .EU domain name is slightly
different. Every .EU domain name will Expire exactly 1
year from the date of Registration (since the maximum
length of registration is only a year). However, the
Renewal Grace Period will be only till the the second
last day of the expiring month (penultimate day of the
month), post which the domain name will be deleted.
Thus, different .EU domain names may have different
Renewal Grace Periods. Lets take a couple of examples to
demonstrate this -
1. xyz.eu gets Registered on 24 Jul, 2006. This
domain name will Expire on 24 Jul, 2007. If the domain
name is not Renewed until the Deletion date, it will be
Deleted from our System on 30 Jul, 2007 (since this is
the second last day of the expiring month). This domain
name will have a Renewal Grace period of 6 days. It will
slip into Redemption Grace Period after 31 Jul, 2007.
2. pqr.eu gets Registered on 27 Jul, 2006. This
domain name will Expire on 27 Jul, 2007. If the domain
name is not Renewed until the Deletion date, it will be
Deleted from our System on 30 Jul, 2007 (since this is
the second last day of the expiring month). This domain
name will have a Renewal Grace period of 3 days. It will
slip into Redemption Grace Period post 31 Jul, 2007.
3. eft.eu gets Registered on 31 Jul, 2006 and will
Expire on 31 Jul, 2007. If the domain name is not
Renewed until the Deletion date, it will be Deleted from
our System on 30 Jul, 2007 (since this is the second
last day of the expiring month) and will not have any
Renewal Grace Period. It will slip into Redemption Grace
Period post 31 Jul, 2007.
B. .INFO domain
names will have a 15 day Renewal Grace Period. If you do
not Renew the domain name in the Renewal Grace Period,
then the domain name would be Deleted and the domain
name will go into Redemption Grace Period (provided
there is no back-order for this domain name).
C. Renewal Grace
Period in a .UK domain name is quite different from
other extensions. Any website/emails associated with the
domain name will stop resolving once your .UK domain
name Expires.
You may Renew your .UK domain name anytime from 6 months
before its Expiry, upto 97 days after its expiry. If you
do not Renew your domain name within 97 days after its
Expiry, it would be automatically Deleted by the
Registry.
It is important to note that there is no concept of a
Redemption Grace Period in case of a .UK domain name.
D. A .WS domain
name will have a Renewal Grace Period of 30 days. If you
do not Renew the domain name in the Renewal Grace
Period, then the domain name would be Deleted and made
available for Registration as a fresh domain name by the
Registry.
E. Third Level
.COM/.NET/.ORG domain names under the extensions -
.EU.COM, .GB.COM, .AE.ORG, .KR.COM, .US.COM, .QC.COM, .DE.COM,
.GB.NET, .NO.COM, .HU.COM, .JPN.COM, .UY.COM, .ZA.COM, .BR.COM,
.CN.COM,
.SA.COM, .SE.COM, .SE.NET, .UK.COM, .UK.NET, .RU.COM
will have a Renewal Grace Period of 5 days. If you do
not Renew the domain name in the Renewal Grace Period,
then the domain name would be Deleted and the domain
name will go into Redemption Grace Period (provided
there is no back-order for this domain name).
F. A .NAME domain
name will have a Renewal Grace Period of 40 days. If you
do not Renew the domain name in the Renewal Grace
Period, then the domain name would be Deleted and made
available for Registration as a fresh domain name by the
Registry post a Pending Delete period of 5 days, during
which the domain name cannot be Redeemed.
2.
Manual Deletion
If you already have a domain name Registered, you can
delete it from your Control Panel within 4**
days of Registration. This 4 day period in case of
domain names is referred as the Money Back Period.
Deleting a domain name will immediately stop all
functionalities (like the Website and Mails) associated
with the domain name. Also, a domain name explicitly
deleted would entitle you to a Refund of the entire
amount, and there would be a charge of HKD20 for the
Deletion.
IMPORTANT
NOTE
-
Domain names under the following
extensions cannot be Deleted from within the Control
Panel since they do not have a Money Back Period -
.EU, .UK, .WS, .EU.COM, .GB.COM, .AE.ORG, .KR.COM, .US.COM,
.QC.COM, .DE.COM, .GB.NET, .NO.COM, .HU.COM, .JPN.COM,
.UY.COM, .ZA.COM,
.BR.COM, .CN.COM, .SA.COM, .SE.COM, .SE.NET, .UK.COM,
.UK.NET, .RU.COM
If you still wish to have such a domain name Deleted
without Refund, you need to get in touch with our
Technical Support Department and request the same.
-
** A .ME domain name will have a
Money Back Period of only 1 day.
-
A domain name deleted in the
Money Back Period does not slip into Redemption
Grace Period and is immediately available for fresh
registration.
Follow the procedure outlined below to Delete a domain name
within the Money Back Period from your Control Panel -
1. Login to your Control Panel and search for the
domain name that you wish to delete
2. Click on the domain name in the
search results to get to the Order details view
3. On this page, click on Delete Service
4. On the next page, you would be
displayed the amount that will be refunded to you upon
Deletion. On confirming Deletion, the domain name would
be immediately Deleted and the Website and Mails
associated with it would stop functioning.
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